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How do I configure the Windows SMTP-server on my BladeVPS to start using your mail service?

On our VPS's you can always use our mail service free of charge, also referred to as 'Carefree Mailing'. With this service you will use our mail services to relay outgoing e-mail. In order to use the mail service, a one-time configuration of Exim on your VPS is required.

When using the mail service you will no longer have to worry about mails being delivered in the spamfolder due to incorrect reverse DNS or SPF-records, or because a blacklist is blocking mails from your IP-address.

To successfully set this up you will need to perform some configuration changes on your VPS to make sure your VPS and domains are properly authenticated for the use of our platform.

The easiest method for configuring the mail service is using the wizard in the control panel. Click here to immediately be taken to the wizard.

Configuring Windows manually

Use these steps if you're not using the wizard. First, consult this article if you haven't already, in order to retrieve your username and password, as well as to configure the required DNS records for your domain. Then, follow the steps below in your VPS-console or using RDP.


Step 1

Launch the Server Manager Dashboard.


Step 2

Install the Web Server role. Be sure to include the IIS 6 Management Compatibility tools (an option under the Web Server checkbox).


Step 3

Install the SMTP Server feature.


Step 4


Return to the Server Manager Dashboard.


Step 5

From the Tools menu, select the Internet Information Services (IIS) 6.0 Manager.


Step 7

Right-click on SMTP Virtual Server #1 and then select Properties.


Step 8

On the Access tab, under Relay Restrictions, click Relay.


Step 9

In the Relay Restrictions dialog box, click Add.


Step 10

Under Single Computer, enter for the IP address if you only use this server to generate the emails you want to send. This guide assumes that your emails are generated on this server. If the application that generates the email runs on a separate server, you need to grant relaying access for that server in IIS SMTP.


Step 11

Return to the SMTP Virtual Server #1 Properties dialog box and then select the Delivery tab.


Step 12

On the Delivery tab, click Outbound Security.


Step 13

Select Basic Authentication and then enter your username and password. The username and the password can be found in the control panel under ' Manage mailcluster' > 'Username & Password'.


Step 14

Ensure that TLS encryption is enabled.


Step 15

Return to the Delivery tab.


Step 16

Select Outbound Connections.


Step 17

In the Outbound Connections dialog box, ensure that the port is set to 587. Click Advanced.


Step 18

For the Smart host name, enter


Step 19

Return to the Server Manager Dashboard.


Step 20

On the Server Manager Dashboard, right-click on SMTP Virtual Server #1 and then restart the service to pick up the new configuration.

To test if it's working you can send an email via this server. For example by creating an email.txt file and placing this in C:\inetpub\mailroot\Pickup or by using the Windows Powershell to send an email.


Should you have any questions left regarding this article, do not hesitate to contact our support department. You can reach them via the ‘Contact Us’ button at the bottom of this page.

If you want to discuss this article with other users, please leave a message under 'Comments'.


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