I'm experiencing a problem with my VPS
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
This article helps you investigate problems on your VPS by providing troubleshooting steps and also listing the information our support department needs to help with problems.
At TransIP you have the freedom to choose an Operating System that you want to use on your server. Should you skip this step during the initial purchase, you can always do this at a later date.
Easily secure your VPSs from your control panel using our free VPS Firewall. In this guide we explain how the VPS Firewall works.
After upgrading your VPS, or adding an SSD add-on, you can use the guides in this article to expand your existing partition or create new partitions.
Overview of OSs available for installation on your TransIP VPS.
When you happen to lose the root password of your VPS and your VPS uses GRUB bootloader (almost all Linux distributions use this) you can follow the steps in the article below to set a new root password: Read more...
This article shows you how to update the software and the kernel on the Operating System of your VPS.
Tutorial on how to extend a partition in Linux.
An open Memcache service can be abused as a reflector in a Distributed Denial-of-Service (DDoS) attack. In this article we'll show you how to restrict access to the Memcache service on your VPS, or close the Memcache port.
Almost all services offered by TransIP have support voor IPv6. For your domains you can translate an IPv6 address to a domain-name using an AAAA-record. Our webhosting services and VPS services use IPv6 by default if your internet connection supports it.
Select a tutorial in this article to configure your email address in the email software of your choice.
Read this article to learn how to transfer your website from one domain name to another.
When using CentOS 6.x or 7.x on your VPS, or when using our pre-installed images of DirectAdmin, Plesk or cPanel (which also use CentOS), you will have an older version of PHP active by default (with the latest security-updates being backported). This is because CentOS prefers stability over new features, but some (popul...
TransIP clients are prohibited from sending spam via the TransIP network or to use the services offered by TransIP in connection with spam, phishing, fraud, hacking, etc. We encourage all our clients to contact us about any forms of abuse they encounter. Complaints can be sent to the following e-mail address abuse@tran...
Once you have added your VPSs to a Private Network, you will first have to set up internal IP addresses before you can make full use of them. Read more...
In this article you'll find an overview of all security related articles for VPSs in our knowledge base. This includes information about what you can do to secure your VPS, but also what we do (e.g. DDoS protection).
Unfortunately there are a lot of active botnets on the Internet, which are constantly scanning IP-ranges to see if they get a hit on port 22 (SSH) and in some cases port 21 (FTP) as well. Because this is done by a very large amount of IP-addresses we can't block or ban all of these from our network. Read more...
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In this article we explain what sudo and root are in Linux.
In this article, we provide more information about the CVE-2020-1967 vulnerability and explain how to protect your VPS against it.
HA-IP Pro is a load balancer with automatic failover functionality.
Start sending email from your domain name at TransIP with these easy steps.
There are several ways to forward your email at TransIP. Read this article to learn how.
This article shows how to install and configure Fail2Ban bruteforce protection for your Linux server. Fail2Ban scans log files and bans IP’s performing brute force attacks.
E-mail delivery to other servers is possible by configuring the MX records. You might, for example, use a local Exchange Server. To set this up, you should carry out the following actions: - Log in to the Control Panel - Go to 'Domain & hosting' - Click on your domain name You can change your DNS settings in ...
Router advertisements are used for automatic IPv6 configuration of IPv6 traffic. For example, router advertisements ensure that your VPS gets a link local IPv6 address. This is an automatically assigned IPv6 address within your available IP range that might look like "2a01:7c8:aabb:3d:3045:ff:fec2:abe/64".
This overview shows our documentation which helps you configure a mail server.
Every web hosting package features a number of e-mail addresses. If you require more addresses, you can always upgrade to a larger web hosting package. For more information on how to upgrade, consult our article: Can I upgrade my forward service, E-mail Only or web hosting package?
In this tutorial we show how to add (sub) domains and aliases in Plesk.
Our web hosting packages work with no more than one domain name per web hosting package. If you wish to allocate additional domains to your web hosting account, you can order the forwarding service, possibly in combination with subdomains. This will enable you to forward the domain name to the URL of your choice which t...
Read this article for more information on the processing time of services ordered at TransIP.
If you enjoy using Gmail to manage your email, you can use these easy steps to configure your email address at TransIP in Google's email client.
In this tutorial we show how to authenticate with the TransIP API using PHP.
Our default 'pre installed' version of DirectAdmin always comes with CentOS 7.x as the underlying OS. When using your own license or using a 'DirectAdmin lifetime license' you can use this on the following operation systems our VPS-platform offers: CentOS: 6.x, 7.x, 8.x FreeBSD: 11.x, 12.x Debian: 8.x, ...
For the use of our Linux VPSs (CentOS, Ubuntu, Debian, etc), and in many articles in our knowledge base, you use command-line (also known as command-line-interface or CLI) over an SSH connection. In this article we give a basal explanation of these terms and how to use command line and SSH. This article is not meant to cover ...
This article shows where you can find our documentation for various OSs when installing an SSL certificate on your VPS
Tutorial on how to disable TLS 1.0 and TLS 1.1 on various mail servers.
Our pre-installed packages of DirectAdmin, Plesk and cPanel are always installed in combination with AlmaLinux (latest version).
Want to redirect your website to another URL? Use the steps in this article to learn how.
If you're sending e-mails from your VPS to a Microsoft domain such as @hotmail.com or @outlook.com and you receive a bounce-message about a blockade on their network, Microsoft will have placed your IP-address on their blocklist. Your IP can for example be added to the blocklist if some IP-addresses send spam (even if for...
Use these settings to configure your email addresses at TransIP in various email clients.
Create an email address in a blink of an eye with these easy steps.
Read this article to learn how to set up your email address at TransIP with the Mozilla Thunderbird email client.
Our mail servers are configured to accurately determine wether a message is spam or not. Despite this, it is possible that a message you wanted to receive is marked as spam. Besides this, messages you send yourself can also be marked as spam. This article covers several common causes and solutions.
ClamAV is a free, open source antivirus program for the detection of trojans, viruses and malware on your VPS. In this tutorial we show you how to install ClamAV in CentOS or AlmaLinux and how to ensure that ClamAV starts automatically and your VPS scans daily.
In this article we explain how to investigate high CPU load problems on a VPS.
The fundamentel concept of a RESTful API is the 'resource'. All information which can be defined is a resource: a document, image, etc
By using reverse DNS (also known as rDNS or PTR record) you link an IP address to a domain name
In our Plesk tutorial series we explain how to get started with a VPS which uses Plesk. This tutorial series not only includes hosting your website and e-mail, but also how you can safely set up and update your VPS.
Big Storage allows you to add an extra disk with considerable storage capacity to your VPS. This is for example useful for data storage such as media files or back-ups. Read more...
In this article we show how you can secure your Plesk server.
In this chapter we show you how to upload your website to your VPS. To upload your site, you can either use FTPS or the Plesk File Manager.
This tutorial demonstrates the ins and outs of starting with email in Plesk.
When your VPS turns out to be sending unwanted 'spam' to one or more recipients, you are likely to receive an 'abuse report' from a one of these recipients (or forwarded by us). These notifications will usually also contain the headers of these mails which can be used to determine the source of the spam. In th...
Redirect your domain name to a different address by using the Forwarding Service.
Read this article to learn how to set up your email address at TransIP on your Android device.
Get started with email right away using the TransIP webmail
This FAQ-article explains how to make sure RPC Portmapper can't be used as reflector in distributed reflected denial of service attacks. We will show you the steps for the commonly used firewalls. Read more...
In your control panel you can set up which website you wish to forward your domain name to. For example you can forward a domain name with a different tld like transip.net to transip.eu. That way your visitors will always get to the right website. You can forward your domain name to any other existing domain name. For example yo...
In this tutorial, we show how to use the PHP library of the TransIP REST API using several simple examples.
In this article we show how to install an SSL certificate in Apache for CentOS and Ubuntu
In this article we will tell you how to downgrade your webhosting package to an Email Only package while keeping your email addresses.
Read this article to learn more about the various ways to connect your domain name to a web hosting package.
Use these easy steps to configure your email address at TransiP in Outlook 2010, 2013 & 2016 for Windows.
Configure your email address at TransIP on your iPhone and iPad with these easy steps.
E-mails that are being sent are carefully screened by parties such as Hotmail and Gmail. In order to prevent your e-mail to be marked as a spam or as 'unwanted', you can check the following settings for your domain / e-mail address or VPS.
When you've created a mail address through your control panel we send you a mail containing the login details of your address. You can use these to log in to our web mail environment. For this you can visit our webmail at https://transip.email. Next, fill in your mail address as username and the password which we've s...
In this article, we explain how to add an IPv4 and IPv6 address to your Windows VPS. Click here for a manual on adding an IPv4 or IPv6 address to a Linux VPS.
No restrictions are placed on the use of our API. However, we do have a Fair Use Policy for our API. Normal use is allowed. Abusive use and for example the executing of 'dropcatching' is not allowed. These might negatively influence our server performance. Abuse of the API might lead to an API block.
If you receive an email with an attachment called winmail.dat this mail is probably sent by someone who uses the Microsoft Outlook Rich Text Format (RTF) format for the message. This works without 'side effects' if the recipient of the message also uses Microsoft Outlook. However, if this email is sent to someone who do...
This article gives an overview of articles that cover setting up a redundant Linux VPS environment
In this article, we offer some additional topics and tips for your redundant Linux environment.
In this tutorial we configure a MariaDB master-slave database setup. This is combined in further articles with MaxScale and a virtual IP
In this article, we'll show you how to secure your WordPress website and prevent your website from sending spam.
Before you can utilize new disk space a new partition needs to be created. In this FAQ we will present a six step explanation to guide you through the process of creating a partition for your BladeVPS. Note: If not mentioned, a command is always followed by an enter. Read more...
In this article we explain the basics of managing MariaDB using command-line.
Patchman can scan your Wordpress, Joomla or Drupal website on a web hosting for vulnerabilities or malware and notifies you of any insecurities. Patchman can also solve many insecurities if automatic patching is activated.
Read this article to learn more about the Notice and Takedown procedure at TransIP.
This article explains what phishing is, and how to prevent becoming a victim of phishing.
This article demonstrates how to implement SSL in Windows IIS.
This tutorial shows how to move your website from your rootdomain to a subdomein, from a subdomain to your rootdomain, and form a subdomain to another subdomain.
Read more on how to solve common problems when updating the PHP version of your webhosting.
Using HSTS you can tell browsers to only accept connections to your website via HTTPS. In this article we explain how to set HSTS for the website on your webhosting package.
This tutorial will show you how to use an IPv6 address alongside your IPv4 address on your OpenStack instance.
When you send email from your website, such as via a contact form,. you want to prevent messages from not being sent or not arriving. To achieve this it is important to configure all settings correctly. The main reason for not being able to send email is incorrectly configured DNS settings. In addition, it is also necessary t...
When you restore a backup or when you restore a snapshot of a VPS which uses a license (DirectAdmin, cPanel & Plesk), it is possible you will receive a warning the license has expired or is not valid for that IP address. This is always the case when you restore a snapshot on a different VPS, because that server will have a d...
When you are using a BladeVPS at TransIP you can always use our mail service free of charge, also referred to as 'Carefree Mailing'.
When you are using a BladeVPS at TransIP you can always use our mail service free of charge, also referred to as 'Carefree Mailing'.
When you expand the disk space of your VPS, you will first have to allocate this extra space to a partition before your OS can use it.
Use these easy steps to configure your email address at TransiP in Outlook for Office 365.
Configure your email address with the Mail app for Windows 10 with these easy steps.
Configure your email address in the Mail app for macOS with these easy steps.
In this article we will show you how to set a TLSA record within the DNS settings of your domain name.
In this article we explain which common tools are available for editing files in Linux.
You can add a secondary email address inside your control panel for account recovery purposes. Read this article to learn how.
In this article we explain common causes of the 550 5.7.1. email bounce message.
We strive to make the use of our services as easy as possible without experiencing (technical) problems. In this article we provide an overview of articles that you can use when you happen to get stuck somewhere regarding your domain. For example, when it is inaccessible or does not fuction the way you expect it to.
Composer is a tool for dependency management in PHP. In this tutorial we show how to install composer in various Linux distros.
Eventhough we offer automatic backups on our webhosting packages, it is never a bad idea to manually make a backup of your website periodically. In this article we explain how to make a backup of the files on your website and how to place a backup back on your website.
This article explains how to make a backup of a database, and how to place a backup of your database back onto your web hosting package.